About Us / Store Info


We offer straight razors, safety razors, hundreds of wet shaving supplies, and restoration services.  We are constantly expanding our offerings, and are enjoying good success – we should be around for years to come!


Maggard Razors, LLC was established in October, 2012.  We are a husband and wife team – Brad and Casie Maggard – who have worked hard to realize our dreams of becoming small business owners.


Brad Maggard
After 15 years in the IT field, Brad was finally able to leave his day job in September 2016.  A hobby turned business success story, Brad has been restoring straight razors since February of 2009, and has honed 5,000+ razors (as of mid 2019).  Besides performing services, he manages brand acquisition and  high level business operations. He also fills any position in the store when needed.

Casie Maggard
Casie was able to quit her day job in August of 2013 and is now managing store operations full time. Casie is our CFO and handles all aspects of accounting and payroll.  She also keeps our automated inventory systems running, and works on product pages, graphics, inventory.   Maggard wouldn’t run without her!
Jerick Timm
Jerick joined our team in May of 2016 and was promoted to Ecommerce Fulfillment Manager in September 2018.   He has been wet shaving since 2012.
Penny Broome
Penny was added to the Maggard team in Sept 2014. She is one of our e-commerce shipping specialists, our telephone customer service representative, and in charge of pre shave oils.
Matthew Twiss
Matt was added to the Maggard team in January 2015. He is one of our e-commerce shipping specialists and Stock Manager.
Dave Costa
Dave joined our team in Sept 2015. Dave takes care of new products, ebay, and product photography.
Ryan Schoonover
Ryan joined our order fulfillment team in June 2017.  He also works with Brad on marketing materials and video editing.
Jon Arnold
Jon joined our team in September 2018 and handles the back of the house (stocking/receiving)


Want to join our team? Submit your resume with cover letter to info@maggardrazors.com

Contact Us

E-mail us directly: info@maggardrazors.com

E-mail is our preferred method of contact so we have a record of what is going on.  Always start here.

Business Address:
Maggard Razors, LLC
124 S. Winter St.
Adrian, MI 49221

*Telephone: 517-920-4674        (Mon-Fri  9:30AM – 4:30PM EST)

*At times, it is difficult for us to answer the phone due to helping other customers or trying to get packages out before the postal pick up. This is especially hard for us on Mondays and Saturdays. We apologize. We do prefer email and try to answer promptly but if you please leave a message, we will call back as quickly as possible.

E-mail is our preferred method of contact, which we promptly respond to.

Thank you for your understanding!

Store Hours (Starting Apr 30)

Note:  Phone Hours are  Mon-Fri  9:30AM – 4:30PM EST

Brad is our Straight Razor expert. If you are coming in to see Brad for a Straight Razor, please email first to see if he will be in store. Thank you!

Monday 9:00AM –  5:30pm
Tuesday 9:00AM –  5:30pm
Wednesday 9:00AM –  5:30pm
Thursday 9:00AM –  5:30pm
Friday 9:00AM –  5:30pm
Saturday 9:00AM –  3:30pm
Sunday CLOSED for family time
First Friday
Each Month
9:00AM – 8:00pm

2018-19 Holiday Schedule / Special Hours

2019 Memorial Day (5/27)  9:00am –  12:00pm
2019 Maggard Meet 6/1*

*Note: in-store service will be severely impacted.  Waiting for service/checkout is to be expected.
12:00pm –  6:00pm
2019 Nov 28 – Thanksgiving CLOSED
 2019 – Dec 7 – Employee Party 9:00am –  12:00pm
2019 Dec 24 – Christmas Eve CLOSED
2019 Dec 25 – Christmas Day CLOSED
2020 Jan 1 – New Years Day CLOSED
2020 May 25 – Memorial Day 9:00am –  12:00pm

Shipping Information

Maggard Razors offers free shipping on orders over $45.00 within the USA. In the event that you choose free shipping, Maggard Razors will determine the method of shipping based on the least expensive rate. Maggard Razors will make every effort to ship out orders on the same day placed before 12pm EST Monday-Friday. On Saturday, if we choose to ship USPS (lighter weight orders), it willship if placed before 12pm EST – otherwise it will ship the following Monday.  Orders will be shipped in the order in which they are received. If it is an unusually busy day your order may be delayed no more than 1 business day.  The only guaranteed delivery time service that Maggard Razors offers is FedEx, so if you need an order arrival guaranteed, do not select the Free Shipping method.   USPS only issues estimated delivery times, and they are not guaranteed.

Overnight Orders  NOTE – FedEx does not pick up OR deliver orders on Saturdays.   FedEx Overnight orders on placed on Friday before 3PM will be delivered Monday.  FedEx Overnight orders placed after 3PM on Friday will be delivered Tuesday).  USPS Express Overnight orders do get picked up on Saturdays, and should arrive on Monday – but USPS does not guarantee their services.

Domestic Orders  Should arrive within the following estimated time ranges:

  • USPS First Class:  1-5 days.
  • FedEx Smart Post: 2-6 days.
  • USPS Priority:  2-3 days.
  • FedEx Overnight: 1 day. (no Saturday delivery or pickup)
  • FedEx 2-day:  2 days (no Saturday delivery or pickup)
  • FedEx Express Saver: 2-3 days.
  • FedEx Ground: 2-6 days.

Sometimes packages are not scanned and can seem to stay in a certain area for a while. Please do not be alarmed. The bar code may have been damaged. Be patient – your package will arrive. If your package ships with one of the above shipping method, and does not arrive after *21 calendar days and 5 days of tracking inactivity, we will take action to correct the error by re-shipping the order at our expense if necessary.  Maggard Razors makes no guarantee on USPS or FedEx Smartpost delivery times.

Shipping Address  All orders will be shipped to the “ship to” address entered at checkout. If the “ship to” address is not verifiable by our shipping software we will contact you via email to verify its accuracy. This may delay shipping.  The buyer will be responsible for additional shipping fees if the address provided is undeliverable. If a package can not be delivered and the buyer wants a refund, you will be refunded the purchase price minus the actual shipping costs. In these cases we will have to have received the package back to re-ship, or refund.

*In the event that a package is lost, stolen, or damaged. You agree to fully cooperate and fill out all insurance claim paperwork. Orders will not be reshipped without full cooperation. As soon as we receive the paperwork back we will reship your order. This can be done electronically and will only take a few minutes out of your day. 

International Orders Under We offer Economy International Shipping Services, USPS International First Class shipping services, and USPS Priority International shipping services.   Upon placing an International order, you are agreeing to the following terms and conditions:

1) Economy International Shipping service does not have tracking, and usually arrives in 10-20 calendar days.  However, if a package is held in customs it could take an additional 40 calendar days.  We are not responsible for any packages held by customs or any items confiscated by customs. Maggard Razors is also not responsible for any duty, taxes, or additional fees charged by the recipients mailing service or government.  Any claims for lost Economy International packages can not be made until 60 days after the shipping date.  For Italy, Spain, and Russia – 75 days after the shipping date. 

2)  United States First Class International mail usually arrives in 7-15 calendar days. However if a package is held in customs it could take an additional 30 calendar days.  We are not responsible for any packages held by customs or any items confiscated by customs. Maggard Razors is also not responsible for any duty, taxes, or additional fees charged by the recipients mailing service or government.  Any claims for lost First Class International packages can not be made until 45 days after the shipping date.  For Italy, Spain, and Russia – 60 days after the shipping date. 

3) United States Priority International mail usually arrives in 7-10 calendar days. However if a package is held in customs it could take an additional 30 calendar days.  We are not responsible for any packages held by customs or any items confiscated by customs. Maggard Razors is also not responsible for any duty, taxes, or additional fees charged by the recipients mailing service or government.  Any claims for lost Priority International packages can not be made until 40 days after the shipping date.

4) If your shipping address changes during the lost package claim window you will not be eligible for a reshipment of your order.

In the event that a package is lost, stolen, or damaged. You agree to fully cooperate and fill out all insurance claim paperwork. Orders will not be reshipped without full cooperation. As soon as we receive the paperwork back we will reship your order. This can be done electronically and will only take a few minutes out of your day. 

5) We are not responsible for any packages lost, damaged, or stolen when using a forwarding service.

6) There is NO GUARANTEE on delivery times.

7)  United states postal service prohibits all alcohol based products via air mail. If an international order containing an alcohol based product is placed the item will be removed from the order and the purchase price of the item and any shipping costs associated with the item will be refunded.

8) International addresses are not able to be verified by our shipping software.  The buyer will be responsible for additional shipping fees if the address provided is undeliverable. If a package can not be delivered and the buyer wants a refund, you will be refunded the purchase price minus the actual shipping costs. In these cases we will have to have received the package back to re-ship, or refund.

Maggard Razors requires all international orders over $150.00 to provide additional information to prevent fraud.

Upon placing an order over $150.00 you will receive an email requesting a photo copy of your ID and a photo copy of your credit card with the name and last 4 numbers visible. 

We also require your billing and shipping address to be the same. If they do not match we will ship to the billing address. If this is a problem we will cancel the order. 

We may also require you to call us to give us more information. 

We will hold the order for a week. If we do not hear from you in that time we will refund and cancel the order. 

Thank you for your cooperation. 

APO/FPO Yes! We ship to APO/FPO addresses! Sometimes packages are not scanned and can seem to stay in a certain area for a while. Please do not be alarmed. The bar code may have been damaged or you may have gotten a lazy postal carrier. Be patient your package will arrive. Under 16 ounces will ship via First Class with tracking. Over 16 ounces, we ship Priority Mail with tracking. There is No Guarantee on delivery times.

Return Policy

Damage:  If your item is damaged or defective in some way, we will make sure you are taken care of.   Please contact us with pictures and a description of the damages within 10 days of arrival and we will arrange for appropriate compensation or a replacement at no cost to you.

Defects:  If your item has a defect please contact us with pictures and a description of the defect within 10 days of arrival and we will arrange for appropriate compensation or replacement. If a problem arises after 10 days, please contact the manufacture directly.

Return Policy

Razors – Unused replaceable blade razors may be returned within 10 days for a full refund* or store credit

Straight razors, vintage razors, used, or restored razors may be returned within 10 days for a refund* or store credit less a 20% restocking fee

All other Products – Unused items may be returned within 10 days for a full refund* or store credit.

For orders that qualified for free shipping, if a return causes the resulting total order size to be under the free shipping threshold (currently $45.00), the actual cost of shipping we paid will be reduced from your refund.  For EDGE Members, if a return causes your order total size to be under $45.00, we will reduce half the cost of shipping from your refund.

Used products may not be returned.

Clearance – All sales are final on clearance merchandise.
Samples- All sales are final on samples.


Buyers are responsible for all return shipping charges.
Buyers are responsible for all exchange shipping charges.

Please ship all returns in a box. We are not responsible for damaged items that are returned to us. If an item arrives damaged we will take the appropriate % off of the return. If the item is completely damaged we will not issue a refund. Please take care in packaging returns. Thank you.


Product Reviews Maggard Razors reserves the right to publish, modify, deny, translate, or display on various media any user submitted content. You also grant Maggard Razors the right to use the name that you submit with such content. You also agree that you own or control all rights to the content you post or submit. Maggard Razors shall have no responsibility and assumes no liability for any content posted by you or anyone else.  

Copyright & Trademarks Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Maggard Razors and is protected by United States and international copyright laws. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content in whole or in part. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written consent from Maggard Razors.

Product Descriptions and Prices We attempt to describe products featured on this site as accurately as possible. However, we do not warrant that product descriptions or other content of this site is error-free. In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. (If you are not completely satisfied with your purchase, you may return it as described in our Return Policy)

Store Location

We are located in downtown Adrian next door to El Chapulin restaurant on S. Winter Street.

124 S. Winter St.
Adrian, MI  49221

Map to Maggard Razors



107 Responses to “About Us / Store Info”

  1. Whistle Pig April 27, 2018 at 7:58 pm #

    Don’t we love it when we find a business that we love doing business with?!!! That’s Maggard Razors! While new to the joys of wet shaving and exploring the many possibilities of that experience, I’ve discovered MR. My findings to date …

    1. GREAT customer service via the internet, doing a terrific job of making the impersonal personal. Easy to use website, good visuals and descriptions, and

    2. GREAT delivery. Purchases are accurate, correctible when errors and toe-stubs (mine, not theirs) occur.

    3. GREAT timing on receiving product that is well packaged.

    4. GREAT communication that is easy. Get the idea there are real people, passionate about their products and getting those into customer homes and hands ASAP.

    5. GREAT differentiation in what seems to be an increasingly crowded market place. Get a sense this is an enterprise committed to being there long-term, with a thoughtful, well-conceived business plan. Why is that important? Well, in terms of developing a trustworthy, reliable relationship with shop keepers, that is noteworthy. Hoping to be in a healthy, good customer-conveyor partnership for many years to come. With many hobbyists, who might make good soap, that is a great added value.

    Here’s to happy shaving and a GREAT association between Whistle Pig and Maggard Razors!

  2. Jacob Martinez March 22, 2018 at 4:55 am #

    An incredible store with great service. I’m fortunate enough to live close to Maggard’s and was able to browse through the store. Brad and Jerick were both there, both were friendly and helpful, but gave me room to wander the store smelling different scents and checking things out without feeling rushed. They also spent time listening to what things I liked, and making (spot on) recommendations for other products I may want to try. Wherever you have been getting shaving products from, you should feel comfortable giving Brad and Co. a shot. They clearly bring a great deal of passion and commitment to providing the best service possible to their customers.

  3. Pete March 5, 2018 at 7:44 pm #

    I am a new customer of just a few months, I live in Canada and just love this store
    The prices and shipping costs are FARRRRR better than the same type of store in Canada
    I will be a life long customer, even with the Canadian – USA exchange rate I still save a bundle.

    Keep up the Great work team Maggard, looking forward to all my future purchases


  4. novicz June 17, 2017 at 9:22 am #

    Thanks for the great service! In the future I will use services of your shop. My wish is often to update and add products.

  5. Kevin May 22, 2017 at 7:18 am #

    Just wanted to say THANK YOU for the great 2017 shave meet. I had a wonderful time!. It was so nice to meet Brad, Casie and the gang. Everyone was so friendly and helpful! Picked up some great new products I’m starting to use. Love the London Barbershop line of soap and aftershave. I will continue to be a loyal customer!

  6. John Alfano March 29, 2017 at 4:20 pm #

    Brad,Casie,and staff at Maggard razors are very professional nice selection of products just wanted to say thank you to a great group of people and will always order from you great to deal with a small business so ever one give them a chance and you to will see the great service you get not like the big box stores or big websites small family business is what keeps america going great company A++++ fast shipping A +++++++

  7. Scott February 28, 2017 at 7:06 pm #

    Nice selection of products, even nicer selection of people. I like the way there is a name on every invoice. These folks are top-notch.

  8. Terry Bias January 20, 2017 at 12:12 pm #

    I ordered a vintage Beau Brummel straight razor from Maggard Razors.

    The razor was shipped promptly, in fact it was in the mail before noon. It was packed extremely well and the razor looks even better in my hands than it did on their web site.

    I will be ordering from Maggard razors again.

  9. John January 7, 2017 at 5:04 pm #

    I just wanted to say Maggard razors really has been awesome to me, i started off purchasing a straight razor off of a different website, i contacted Maggard Razors for honing, I was then informed of the poor quality of the straight razor and begun a lengthy return process from the other website and finally got a full refund using paypal. After getting my money back, i returned to Maggard razors , purchased the new slant head they have for sale and a handle and some other great items. The service here is top knotch and i hope they are around for a long time to come. I plan on shopping here in the future as well. An bought my brother some awesome beard balm as a gift. 5 stars all the way around for this company !

  10. David December 28, 2016 at 3:52 pm #

    Took a trip Maggard Rasors from Windsor, Canada with my brother. They have a great selection and very friendly staff. We were like kids in a candy store. It was good to see and feel all the all different products (brushes and razors) and scented soaps before buying. We are going to make this an annual trip during the holidays. Thanks for your help Brad.

  11. Tom December 27, 2016 at 5:09 am #

    Thanks so much for my recent order!!! Y’all made my Christmas great.

  12. Megan December 15, 2016 at 11:00 am #

    Absolutely AWESOME customer service! They answer emails really quickly and took care of my shipping question immediately. I would 100% recommend buying from this site/store!!

  13. DougO December 12, 2016 at 3:58 pm #

    Just received another order from Maggards. Super fast shipping and fantastic merchandise every time. You are the best!

  14. artlogon December 4, 2016 at 5:03 pm #

    Went in this past week. Attended by Brad himself, and were very patient with me, taking a whiff at EVERY available soap there was and helped me on choosing the soaps I wanted. Will definitely be there again the next time I’m in Detroit.

    Hey, He even told me what route to take, even faster than google maps…LOL!!!!

  15. frank delarionda October 31, 2016 at 6:08 pm #

    thank you so much for fast!!!! fast!!! shipping, got my order in 2 and a half days WOW!!!! great packaging too thanks again maggards

  16. john October 5, 2016 at 9:31 am #

    I just started shaving with a double edge in August. Since then I placed a number of orders with Maggards and have called in for assistance a couple of times. Their service is second to none – it is just incredible. I plan to be a customer for a long time.

  17. twinmtj2 September 23, 2016 at 10:01 pm #

    Just placed another order. I’m going to upgrade a razor with one of your handles. You are my shaving supplier now. Service and shipping are great. With the products you carry I have no reason to go anywhere else. I wish I was closer – I would love to visit your store.

    Mike Johnson

  18. Wayne September 12, 2016 at 4:44 pm #

    I have just received my third order from Maggard Razors and I wanted to let you all know how happy I have been with your great service and great product selection. You have earned my business until I get too old and feeble to shave myself, which I hope won’t be too soon. I wish I lived close enough to visit. Keep up the great work.

  19. rudross August 20, 2016 at 5:55 am #

    Добрый день! товар получил. Очень доволен.
    Спасибо большое. Удачи Вам!!!
    С уважением,
    Good afternoon! Goods received. Very satisfied.
    Thank you so much. Good luck to you!!!

  20. CCinCT July 4, 2016 at 3:37 pm #

    Been using my new MR5 handle matched with a Merkur 42C head. Just what I wanted – longer than the original handle, much more heft, and a great grip. Perfect shaving instrument for me.

    Customer service – shipment was fast and accurate !

    Kudos to Maggard.

  21. Chris May 25, 2016 at 11:03 pm #

    What a nice looking store, wish I could visit.

  22. brad w April 19, 2016 at 11:33 am #

    Maggard’s has wonderful customer service. Both in store and online. The staff is always friendly and will help with any questions I may have. Their selection and prices are very nice, and the shipping is super fast. This is the first place I go for shaving supplies, highly recommended.

  23. ocherneckij January 5, 2016 at 12:24 am #

    Great store! Make the order a second time, all very quickly and qualitatively!
    Thank you for Your work, I wish you prosperity and a large number of customers!

    Regards, Oleg.

  24. robertsaccaro January 4, 2016 at 12:43 pm #

    Fastest and most personal service I have ever received from an online retailer. Great selection and prices. I am a customer for life!

  25. Chris December 16, 2015 at 4:44 pm #

    Most amazing web store I dealt with in 2015. Customer service was fantastic! This company has an extremely bright future.

  26. hafiz sarfraz December 4, 2015 at 10:06 am #

    Dear Sir ,
    I hope you are fine and doing well

    we are manufactur of saftey stand,razor saftey,brush ….. and many more products of your need.
    plz visit our website http://www.farooqandsons.com
    Fell free for further detail
    Farooq and sons

  27. Terry Smith November 30, 2015 at 8:51 pm #

    On my most recent order, Casie emailed me asking for an address verification for shipping because we use both a PO box and a street address. There’s something refreshing about having one of the owners making the effort to ensure a transaction proceeds smoothly. There was no problem, and my order shipped a few hours after it had been received. It arrived, in perfect condition, a day earlier than promised.

    I can’t imagine a better example of a customer-centered small business than Maggard. May they prosper!

  28. sergeysmolnikov1960 November 13, 2015 at 10:40 am #

    Good day.
    Thank the store employees for good work. Delivery to Moscow in a week!
    Packaged perfectly. Communication with sellers happy. Great product. I work five stars! Good luck with the business.
    Добрый день.
    Благодарю сотрудников магазина, за хорошую работу. Доставка до Москвы за неделю!
    Упаковано отлично. Общение с продавцами радует. Отличный товар. Ставлю за работу пять звёзд! Удачи Вам в бизнесе.

  29. TonyH October 27, 2015 at 4:57 pm #

    Haven’t ordered online yet, but I did make a very worthwhile side trip on my way back home from Cleveland last week. Very cool store, with very nice, helpful folks working there. Brad gave me some great, dead-on tips on several things, which I really appreciated. If you ever have a chance to stop by the store in person, I absolutely HIGHLY recommend it, but be prepared to spend some time looking/sniffing around and checking everything out- It really is a major sensory overload. Thanks for the hospitality, Brad & Co., I hope to make it back soon!

  30. Casie July 1, 2015 at 7:33 am #

    We do on occasion, just check out our clearance page!

  31. Kent June 30, 2015 at 11:55 pm #

    I have been ordering from Maggard Razors for about 9 months now and it is the only place that I will order wet shaving supplies from because there service and attention to detail is the best out of anyone I’ve ordered from. I’ve ordered from a couple other suppliers and they did fine, but this is by far the best place order from.
    The orders ship out very quickly.

    Thank You Maggards!
    Kent Wells

  32. Anthony Clarke June 7, 2015 at 12:16 am #

    HI there
    I have a Gillette New rhodium short comb head which needs a new handle and I’m wondering if you sell for instance your MR1 Knurled Stainless Steel Handle as a ‘handle only’ item.
    A factory second .. ie a scratch of something like that .. would be perfect as it would help defray Australian dollar currency conversion and international shipping rate .. though international shipping of just a handle in an envelope shluld be a lot cheaper than parcel post!
    Info greatly appreciated .. as you can tell, I’m in Australia.
    Best wishes

  33. Mike June 1, 2015 at 4:45 pm #

    I got my first shipment from your store today. Everything was there and perfect. The paper inside that has shaving tips and links and shows who packaged your order is a great little customer commitment tool. I will definitely be ordering from you guys many times in the future. Please come open a shop here in southern Utah! haha.
    Thank you for the free Edwin Jagger samples as well. My brother was spot in recommending your store! Take Care!!

  34. TMan May 25, 2015 at 9:02 pm #

    Huge selection + easy ordering + fast shipping + great pricing + top-notch customer service = An excellent place to buy shaving products. I am a very satisfied customer and will continue to buy from Maggard Razors. They really are that good.

  35. gitlvr May 23, 2015 at 10:10 pm #

    I just want to say that Maggard Razors is the best wet shaving company I have ever dealt with. Your customer relations and customer service should be the standard for the rest to measure themselves by, IMHO.
    For this reason, I shop Maggard if at all possible. I only go elsewhere if for some reason you do not carry what I’m looking for.
    For instance, I recently purchased your razor pinning kit. The rods and washers for this kit are available elsewhere online, and I’m sure if I shopped around I could buy in bulk and save a bit of cash. But I’m a hobbyist, and not churning out a ton of razors per year. With your kits, i know that I’m getting the proper materials, and they will arrive quickly to my doorstep
    I would also like to personally thank Brad Maggard for the restoration videos on your Youtube channel. They helped me tremendously, though they did fuel a big love for Mother’s. 🙂
    Thanks for being what you are, the best!

  36. Bruno May 14, 2015 at 6:26 am #

    Just received my first shipment from Maggard and as everyone raves, they rock HARD in customer care! Selection is top shelf, fulfillment @ light speed. I love dealing with a small family business with big service. They will have a lifetime customer in me.

  37. Steve April 29, 2015 at 5:37 pm #

    Just received my MR5 Razor, what a great razor. The handle is substantial and is significantly easier to hold than my current handle. Nicely done!

  38. Tony April 11, 2015 at 11:00 am #

    Made my initial purchase in October of 2014. Shipping was immediate, everything was in good order. I have worked my way through the various samples and have today re-ordered my favorites. Thank you for the great service and excellent products.

  39. zero9michael March 20, 2015 at 2:18 am #

    Courteous, professional, awesome selection and lightning shipping. Couldn’t be more pleased.

  40. Paul January 31, 2015 at 3:22 pm #

    I ordered an MR5 from Maggard and while USPS showed it shipped, I never received it. Casie informed me of their policy that they would re ship after 21 days if the original item never showed up. Well, I was scheduled to go out of town for 3 weeks and was looking forward to taking my new razor with me. I explained this to Casie via emaoil and she promptly shipped out another MR5 – this was before the scheduled 21 day waiting period. And while I have not yet received the second razor, I see that it is out for delivery today. THAT’S customer service!. This is the kind of personal service and can-do attitude that is missing from the big retail establishments, that makes me want to do business with the “Mom and Pop” stores, and is the kind of customer service that I hope puts the folks at Maggard Razors on the map! Kudos to Maggard Razors!

  41. Jonathon December 24, 2014 at 1:20 pm #

    Excellent customer service, fast shipping, items described accurately, packed nicely and priced fairly. Thank you from a very pleased customer! Jonathon in KS

  42. W.W. Holliday December 10, 2014 at 4:12 pm #

    I just decided to begin using a straight razor.
    I found that, historically speaking, weekly sets of straight razors were used.

    I went to eBay and was lucky enough to purchase a 7-day J.A. Henckels set for just over $400.
    The set needs some restoration as it is over 100 years old.

    I watched the Brad’s 12 video series on straight razor restoration.
    Available on YouTube at:
    https://www.youtube.com/watch?list=PL33B72C1548AB91FC&v=uurBeF1u83U just this morning.
    WOW !
    What a great job he has done with this series and what a great service he has performed for us all.

    I wanted to take a moment to recognize and thank him for his effort in making this razor restoration series for all of us enthusiasts.

    I also wish to congratulate him, and his wife, on their business success…

  43. wanted4 November 17, 2014 at 7:25 pm #

    great service, ordered on a friday received on monday, i am enjoying the fine soaps. thanks

  44. Bharat October 18, 2014 at 12:58 pm #

    Thank you for all the information Brad, you were very helpful. I just put in my order!

  45. Lee October 1, 2014 at 1:30 am #

    I have been very pleased with Maggard Razors! Their personal service can’t be touched these day’s! I think most companies forget about the people and turn them into numbers and cash! Maggard’s seem to really care and offer awesome products! Nice selection of samples for those who are new to this and really don’t know what they want. I will keep coming back for sure! Thanks for your great service!

  46. John September 8, 2014 at 9:20 am #

    Top notch service. Thank you for the super fast shipping!!

  47. Vaughan Cullen August 10, 2014 at 10:12 pm #

    Dear Casie, phenomenal! Ordered on a Monday, delivered to Australia (Victoria) in a week!!! Absolutely fantastic, double thumbs up and 5-Stars to you. Many thanks. Best Regards Vaughan.

  48. William S August 8, 2014 at 10:51 pm #

    Keep up the amazing work! The work you put in with the extra care with packaging, social media, and the fast shipping/responses is truly astounding. I can’t speak highly enough with the service you’ve provided and I can’t recommend you enough to my friends and coworkers looking for new shaving options.

  49. Thomas August 7, 2014 at 1:52 pm #

    Totally impressed with servic received. The idea of having the picker and packer signing the invoice is wonderful.

  50. Terry Smith July 25, 2014 at 7:56 pm #

    Absolutely top notch customer care. As others say on these pages: virtually immediate confirmation of order from Casie and any remarks from her on filling it. Then shipping without any delay. Reasonable shipping cost. Package arrives in two days — very carefully packed with marked packing slip by Collin, and the reverse side of the slip has a bunch of helpful hints re: a variety of products. All this at a good price. Who the bleep needs Amazon when a fine small biz like Maggard can put a smile on your face just by doing it right??

    I’ll be back. Stay hungry and watch the business grow.


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